The importance of choosing a web design company for your business cannot be overstated. Your website is the first contact many potential customers will have with your company, and as the truism says, “You never get a second chance to make a first impression.” If a potential customer does not immediately like what they see when they enter your website, they will quickly move on to the next on their list. Your site design must pique the interest of your visitors and persuade them to buy.

There are literally thousands of companies on the Internet offering web design services, but what do you need to look for to find one best suited to handle you website?

Here are a few suggestions.

Regardless of whether you simply are seeking a basic online presence or if your needs run toward a dynamic database-driven web site, look for a company with experience. Check and see how long they have been in business. Also, make note of any testimonials they may have on their website. If the testimonials include URLs for sites they have designed, contact those sites and ask them about their experiences with the web design company.

Notice the size of the companies they have designed for. Are they all small mom-and-pop operations, or is there a mix of small-, medium- and large-size companies. The better the mix, the more apt the design company is to understand your business and your needs.

To fully grow your business, and to be found on the web, proper optimization of your site is vital. This is necessary to rank high in the various search engines and proper optimization must be completed while the website is being designed. Does the company you are considering for design talk about SEO (search engine optimization)? Do they mention the right structure, layout, key words, navigation and a properly submitted process?

Does the web design company you are considering offer re-design services? Over time, things change on the web. The hot new design from a few years ago may make you website look dated today. To keep up to date on the latest, most advanced ideas on the Internet, it is necessary to re-evaluate your site periodically. Your web design company should offer that service.
This should include any updates in innovative SEO techniques.

Does you web design company offer hosting services? Often it is beneficial to a website to have it hosted on servers provided by the design company as a way to simplify billing, and to know your site will be taken care of properly.

By taking the time now to consider these things when choosing a web design company you can be assured you have made the right choice.

By accessing this Website, you agree to be bound by the terms and conditions appearing in this document and you accept our Privacy Policy which is available here. If there is anything you do not understand please email any enquiry to info@mult.co.uk.
In these terms and conditions “We/us/our/Plus Two” means Plus Two Limited, “Website” means the website located at www.mult.co.uk (or any subsequent URL which may replace it) and all associated websites and micro sites of Plus Two and “You/your” means you as a user of the Website.
You shall not use the Website for any illegal purposes, and you will use it in compliance with all applicable laws and regulations. You agree not to use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
You agree not to attempt any unauthorized access to any part or component of the Website; and You agree that in the event that you have any right, claim or action against any Users arising out of that User’s use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALL CLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, SUFFERED BY US AND ARISING OUT OF ANY BREACH OF THE CONDITIONS BY YOU OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THE WEBSITE, OR THE USE BY ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR PC OR INTERNET ACCESS ACCOUNT.
We reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.
We may alter these terms and conditions from time to time, and your use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
The Website is subject to constant change. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website.
We are not responsible for the availability of any external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentation or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
The Website is Copyright, Plus Two Limited. All rights reserved.
WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR ENDORSEMENT. UNLESS SPECIFIED IN SEPARATE TERMS AND CONDITIONS RELATED TO A PARTICULAR PRODUCT OR SERVICE, WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE, OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION OR COMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE.
UNLESS SPECIFIED IN SEPARATE TERMS AND CONDITIONS RELATED TO A PARTICULAR PRODUCT OR SERVICE, WE MAKE NO WARRANTY THAT THE WEBSITE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) ARE FREE OF VIRUSES OR BUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE. WE WILL NOT BE RESPONSIBLE OR LIABLE TO YOU FOR ANY LOSS OF CONTENT OR MATERIAL AS A RESULT OF UPLOADING TO OR DOWNLOADING FROM THE WEBSITE.
YOU ACKNOWLEDGE THAT WE CANNOT GUARANTEE AND THEREFORE SHALL NOT BE IN ANY WAY RESPONSIBLE FOR THE SECURITY OR PRIVACY OF THE WEBSITE AND ANY INFORMATION PROVIDED TO OR TAKEN FROM THE WEBSITE BY YOU.
WE WILL NOT BE LIABLE, IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), PRE-CONTRACT OR OTHER REPRESENTATIONS (OTHER THAN FRAUDULENT MISREPRESENTATIONS) OR OTHERWISE OUT OF OR IN CONNECTION WITH THE WEBSITE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) FOR ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSS OF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIAL OR INDIRECT OR CONSEQUENTIAL LOSSES; IN ANY CASE WHETHER OR NOT SUCH LOSSES WERE WITHIN THE CONTEMPLATION OF EITHER OF US AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED.
We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party’s hypertext link.
Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law where or insofar as such rights cannot be derogated from by contract.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.
Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.
These Conditions and documents referred to herein (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.
You agree to the terms of our privacy policy which is available here.
These Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. You may send us notices under or in connection with these Conditions by email to info@mult.co.uk. As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgment from us, which should be retained by you.

Terms & Conditions

1. These Terms and Conditions apply to all orders and supersede all others. Our receipt of any order by you constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.

2. PAYMENT TERMS
2.1 CREDIT
Unless otherwise stated on the invoice, payment is required within 14 days of the date shown on the invoice.

2.2 VAT APPLICABLE ITEMS
If VAT becomes applicable on your order after a quotation has been accepted due to changes or additions to the content, the customer is required to pay the additional amount in full.

2.3 LARGE ORDERS
Payment in advance may be required for larger orders. This requirement will be noted in our quotation.

3 OVERDUE ACCOUNTS
3.1 No goods will be delivered on accounts which remain unpaid 14 days after payment is due. We reserve the right to charge interest on overdue accounts, at the rate of 5% above the Barclays Bank Plc base rate from time to time from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.

3.2 We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.

4. PASSING OF TITLE AND RISK
4.1. The risk in the goods shall pass to you on delivery.

4.2. All goods, delivered or not, remain our property until payment is received in full.

5. PRODUCTS
We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-scription and any resulting loss.

6. DELIVERY
6.1. Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.

6.2. Special rush deliveries can usually be arranged but will usually be subject to additional charges (eg. rush print charges and rush delivery charges), which will be charged to you at current commercial rates.

7. QUANTITY VARIATION
We shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered.

8. CLAIMS
8.1. Claims arising from damages, delay or partial loss in transit must be made in writing to us, so as to reach us within 5 days of delivery.

8.2. All claims with regard to the quality or quantity of the goods shall be made in writing to us so as to reach us within 5 working days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.

8.3. You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery.

9. LIABILITY
9.1. Save in so far as defects in the goods cause death injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.

9.2. We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 8.

9.3. Nothing in these terms and conditions shall affect the rights of a consumer.

10. CANCELLATION CHARGES
Please note that once any job has been approved for print cancellations are not possible and the full charge quoted for the job will apply.

11. ARTWORK
11.1 COPYRIGHT
Copyright for all artwork remains with Mult.co.uk until the artwork (and media. where applicable) has been paid for in full.

11.2 ARTWORK SPECIFICATION
Once a quotation has been accepted and work has commenced, any addition or significant changes to the artwork specification (requiring one half hour or more to perform) will be charged at Mult.co.uk’s basic hourly rate of £30/hr.

11.3 PROOF READING
Mult.co.uk accepts no responsibility or liability for any costs incurred either directly or indirectly resulting from typing errors and mis-spellings on printed materials, regardless of their origin. The customer will be given the opportunity to proof-read each job before printing commences, the customers accepts full responsibility for the accuracy and correct spelling of each job.

12. FORCE MAJEURE
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.

13. MISCELLANEOUS
The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.

Web Design Terms & Conditions

1. DEFINITION OF TERMS

Mult.co.uk – Mike Thornton, 1 South View Cottages, Old Eldon, County Durham trading as Mult.co.uk having its principal place of business at 1 South View Cottages, Old Eldon, County Durham, aforesaid

The Client – the entity which enters into a contract with Mult.co.uk

Domain Name – the root address of a website, e.g. www.webaddress.com. All such names must be registered with the appropriate naming authority, which will usually charge a fee.

Downtime – time when the website is not accessible via the Internet. This may be because of a technical failure of the Host or because work is being carried out on the site.

Host – the company on whose system the Website physically resides.

Link, Hyperlink – a ‘clickable’ link embedded on a web page which may take the form of a graphic or text.

Search Engine – a website which contains a directory of websites on the Internet enabling users to find websites by subject matter classification.

Website – a collection of web pages and associated code which forms an integrated presence.

The Work – the subject matter of the contract between the Client and Mult.co.uk.

2. FEES

2.1 Fee Payable
A non refundable deposit of 40% of the total fee payable under the contract is due immediately upon the signing of the contract. The remaining 60% shall become due when the Work is completed to the reasonable satisfaction of the Client but subject to the terms of Clause 4.3 Approval of Work and Clause 4.4 Rejected Work hereof. Mult.co.uk reserves the right not to begin the Work until the said deposit has been paid in full. The fee quoted in the contract does not include the cost of domain registration, hosting set up fee or hosting.

2.2 Maintenance Fees
Maintenance, if included in the contract, shall be on a month to month basis, and will be assessed on an hourly basis At £35 per hour or part thereof. No fee will be required in a month where no updating is necessary. Search engine re-submissions, other than the original submission included in the contract fee, shall be included in the maintenance fee.

3. DISCLAIMERS

3.1 Third Parties
Mult.co.uk can take no responsibility for services provided by third parties through us or otherwise, including the Hosting of the Client’s Website, although Mult.co.uk will endeavor to ensure that Website downtime is kept to a minimum.

3.2 Maintenance and Correction of Errors
Mult.co.uk takes no responsibility for the functionality or maintenance (unless a maintenance contract is in place) of the Website after the Work has been completed. Errors (both technical and typographical) attributable to Mult.co.uk will be corrected free of charge, but Mult.co.uk reserves the right to charge a reasonable fee for correction of errors for which Mult.co.uk is not responsible, including, but not limited to malicious modification of the Website by a third party and typographical errors contained in materials provided to Mult.co.uk by the Client.

3.3 Extent of Work
Installation on the Internet is limited to the uploading of all necessary files to the Host, and testing of functionality. No registration of the Website with Search Engines will be undertaken unless otherwise agreed with the Client.

3.4 Consequential Loss
Under no circumstances will Mult.co.uk be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of its software. The Client should ensure that data on their site is regularly backed up and that a contingency plan is in place to minimize possible losses as a result of software failure.

3.5 Status and Duration of Offers
Proposals and offers are valid for a period of one month from the date issued. Mult.co.uk is not bound to honour offers that have expired. Offers are not legally binding until an acceptable timetable for the work has been agreed by both parties. This timetable must be agreed within the month that the offer is valid. If an acceptable timetable has not been approved by both parties within one month of the offer being made, the offer is deemed to have expired.

3.6 Search Engine Listings
Mult.co.uk does not guarantee listings on Search Engines and the Client accepts that it is Search Engines and not Mult.co.uk who determine whom they list and whom they will not. The Client further understands there is no guaranteed placement or rank on the Search Engines and that a new website may never even appear on Search Engines at all. Mult.co.uk does not control Search Engines’ algorithms and huge shifts can appear daily, weekly and even hourly.

4. COMPLETION OF WORK AND PAYMENT

4.1 Completion of Work
Mult.co.uk warrants completing the Work in accordance with its Standard Terms and Conditions to the specifications previously agreed with the Client. Mult.co.uk will not charge more than the amount previously agreed unless the Client has varied the specifications of the Work since the agreement. Mult.co.uk will not undertake changes to the specifications of the Work which would increase the cost, without prior written authorization from the Client.

4.2 Supply of Materials
The Client is to supply all materials and information required for Mult.co.uk to complete the Work in accordance with the agreed specification. Such materials may include, but are not limited to, photographs, written-copy, logos and other printed materials. Where the Client’s failure to supply such materials leads to a delay in completion of the work, Mult.co.uk has the right to extend previously agreed deadlines for the completion of the Work by a reasonable amount. Where the Client’s failure to supply materials prevents progress on the Work for more than 21 days, Mult.co.uk has the right to invoice the Client for any part or parts of the Work already completed.

4.3 Approval of Work
On completion of the Work, the Client will be notified and have the opportunity to review it. The Client should notify Mult.co.uk, in writing, of any unsatisfactory points within 7 days of receipt of such notification. Any of the Work which has not been reported in writing to Mult.co.uk as unsatisfactory within the 7 day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected, and the contract will be deemed to have been completed and the 60% balancing payment under Clause 2.1 Fee Payable will become due. The Contract will remain in effect until all obligations have been completed in terms of this Clause.

4.4 Rejected Work
If the Client rejects the Work within the 7 day review period, or will not approve subsequent Work performed by Mult.co.uk to remedy any points reported by the Client as unsatisfactory, and Mult.co.uk considers that the Client is unreasonable in his repeated rejection of the Work, the contract will be deemed to have expired and Mult.co.uk can take any legal measures to recover both payment for the completed Work and reasonable expenses incurred in recovering payment.

4.5 Payment
Upon completion of 7 day review period, Mult.co.uk will invoice the Client for the 60% balancing payment in accordance with Clause 2.1 Fee Payable hereof, which, in the absence of agreement to the contrary, is to be paid by the Client within 21 days of the date that the invoice was issued.

4.6 Remedies for Overdue Payment
If payment has not been received by the due date, Mult.co.uk has the right to suspend ongoing work for Client, until such time that full payment of the outstanding balance has been received. If full payment has still not been received 28 days after the invoice date, Mult.co.uk has the right to replace, modify or remove the Website and revoke the Client’s license of the Work until full payment has been received. By revoking the Client’s license of the Work or removing the web site from the Internet, Mult.co.uk does not remove the Client’s obligation to pay any outstanding monies owing.

5. INTELLECTUAL PROPERTY

5.1 Offers and Proposals
Offers and proposals made by Mult.co.uk to potential clients should be treated as trade secrets and remain the property of Mult.co.uk. Such offers and proposals or the information contained within them must not be passed to third parties or publicly disseminated without prior written authorization from Mult.co.uk. This includes, but is not limited to, technical features, functionality, aspects of the design and pricing information.

5.2 Warranty by Client as to Ownership of Intellectual Property Rights
The Client will obtain all the necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks or any other material it supplies to Mult.co.uk for inclusion on the Website. The conclusion of a contract between Mult.co.uk and the Client shall be regarded as a guarantee by the Client to Mult.co.uk that all such permissions and authorities have been obtained and that the inclusion of such material on the Website would not constitute a criminal offence or civil delict. By agreeing to these terms and conditions, the Client removes the legal responsibility of Mult.co.uk and indemnifies the same from any claims or legal actions however related to the content of the Client’s site.

5.3 Domain Name
Any Domain Name obtained will belong to the Client. The Client agrees to indemnify Mult.co.uk, including any incidental costs, against any claims that a Domain Name applied for, or obtained, violates the intellectual property rights of a third party. The Client warrants that the domain name sought is not a trademark of a third party.

5.4 Licensing
Once Mult.co.uk has received full payment of all outstanding invoices and the Work has been approved by the Client in accordance with Clause 4.3 hereof, the Client will be granted a licence to use the Website and its contents.

5.5 Trade Secrets
Any code that is not freely accessible to third parties and not in the public domain, and to which Mult.co.uk or their suppliers owns the copyright, may not be copied, published, distributed or passed to any third parties in any form without prior written consent from Mult.co.uk. Unless previously agreed otherwise in writing, no modifications may be made by the Client or any third party to code to which Mult.co.uk or their suppliers owns the copyright. Mult.co.uk acknowledges the intellectual property rights of the Client. Information passed in written form to Mult.co.uk, and that the Client has indicated is confidential or a trade secret, will not be published or made available in any other way to third parties without the prior written consent of the Client.

6. RIGHTS AND RESPONSIBILITIES

6.1 Right to Terminate
Mult.co.uk reserves the right to refuse or break a contract without prior notice, if it is believed that the Client, their Website, or any material is illegal, immoral or otherwise unacceptable.

6.2 Events Beyond the Control of Mult.co.uk
Mult.co.uk will not be liable for breach of contract where that breach was due to software, hardware or electrical failure, natural events such as fire or other events beyond the control of Mult.co.uk.

6.3 Supply and Pricing of Services
Mult.co.uk reserves the right to use whoever it feels appropriate at the time for third party software and services, and to alter its prices as necessary without prior notice and without affecting existing contractual pricing agreements.

7. INTERPRETATION

7.1 Jurisdiction
This Agreement shall be governed by the laws of the United Kingdom which shall claim venue and jurisdiction for any legal action or claim arising from the contract between Mult.co.uk and the Client. The said contract is void where prohibited by law.

7.2 Survival of Contract
Where one or more terms of the said contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.

7.3 Change of Terms and Conditions
These terms & conditions may change from time to time. The Client will be informed of revisions as and when they are issued.